Friday, December 11th – Last Day for Free Shipping UPS Standard Shipping to MB, NB, NL, NS, NT, NU, PEI, QC, ON, YT and for Orders shipped to a P.O. Box or a remote location anywhere in Canada (Canada Post 7-13 business days).
Wednesday, December 16th – Last Day for Free Shipping UPS Standard Shipping to AB, BC, SK
Sunday, December 20th – Last Day for UPS Express Shipping to AB, BC, SK
Christmas Refunds, Returns and Exchange Policy
If you are not satisfied with your purchase from our online store, return the unused product with the tags still attached to The Online Store within 7 days after Christmas for a full refund, 30 days after Christmas for a store credit. To process a Refund, Return or Exchange at a Source Location you will need to bring the printed paper receipt that was sent with your order and the Credit Card/Debit Card that was used to make the purchase. Source Locations cannot process Refunds, Returns or Exchanges for Online Orders that were paid for using PayPal.
If you ordered the incorrect size, you may return the unused product to the Online Store and request a replacement size. The customer is responsible for all shipping costs unless the product is defective or if there was an error processing your order.
Prior to returning an item, please call 1-877-576-8723 weekdays from 9am to 5pm MST to receive a Return Authorization (RA) number. Without an RA, the Source cannot accept your returned product.
With the exception of shipping errors or a defective product, the Source does not issue credit or refunds for shipping charges. In the event of any order with Free Shipping, returned items will be refunded minus the shipping charges incurred by the Source. To be returned, products must be unused, with original packaging and tags.
No Refunds or Exchanges will be made on Clearance Items unless the product is covered under warranty or an error occurred processing your order. No returns, refunds or exchanges will be processed on Boxing Day.
As always, you pay No PST, HST or QST and receive Free Shipping on All Orders Over $100 at SourceBoards.com.
Happy Holidays from your friends at The Source.